Returns & Exchanges
At KARAKU, we are dedicated to providing high-quality garments that meet your expectations. If you are not completely satisfied with your purchase, you may return or exchange your items within 30 days of delivery provided they are in original, unworn condition with all tags attached.
Initiate Your Request
Log into your KARAKU account and navigate to your order history to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all labels and promotional materials are included to avoid processing delays.
Ship the Items
Affix the prepaid shipping label provided in your confirmation email to the parcel and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing